How we use your information
TC Ltd (trading as TC Direct, Spectite® and Spectherm®) is committed to protecting your privacy. This statement explains how we handle business contact information. Any personal data we hold (such as your name, job title, direct email or phone number) is used only to provide our services, process your enquiries or orders, or send relevant technical information.
We do not sell or share your information with third parties.
Cookies
Our website uses a small number of cookies to help it function properly, including:
- Google reCAPTCHA – to protect forms from spam.
- Live chat cookies – to enable chat functionality.
- Google Analytics & Microsoft Clarity – to understand how the site is used (data is collected anonymously).
- Essential session cookies – these keep your shopping basket active and remember your progress through checkout. They are anonymous, temporary and are deleted when you close your browser.
- Payment gateway cookies – required to securely process online transactions. We do not see or store your card details; these are handled directly by our payment provider.
No payment details are stored. You can disable cookies in your browser settings if you prefer.
Marketing
Occasionally, we may send technical updates or pricing information by post or email. You can opt out of these communications at any time by contacting us at info@tcdirect.co.uk or by using the form below.